Santander Uk Legal and Regulatory Obligations

We adhere to our legal and regulatory, professional and ethical obligations, while achieving Santander`s key strategies and values. Subject to applicable laws, we monitor and record your calls, emails, text messages, social media messages and other communications relating to your transactions with us. We do this for regulatory compliance, self-regulatory practices, crime prevention and detection, protecting the security of our communication systems and procedures, checking for obscene or profane content, quality control and staff training, and when we need to see a record of what has been said. If you create an account or service with us, we may also monitor activity on your account/service where necessary for these reasons and justified by our legitimate interests or legal obligations. This is our Privacy Policy, which explains how we receive, use and protect your personal information in connection with the Santander website (santander.co.uk), the Santander online banking website and Santander`s mobile applications for individuals, businesses and businesses, the Santander Investing website (www.santander.co.uk/personal/savings-and-investments/investments) and the Santander Investment Hub website. (investmenthub.santander.co.uk). In order to improve our service, we may record or monitor telephone conversations as explained in the Communications Monitoring section, if necessary to comply with legal obligations and for our legitimate interests. We may refuse to do business for legal, regulatory or other reasons. All our teams provide the best support to business units and other functions of the company in the implementation of Santander`s strategy and the management of legal and regulatory risks.

In our leadership, you`ll find lawyers, corporate secretaries, financial crime and compliance specialists, finance professionals, and even special advocates, all of whom create an exceptional environment where you can learn from others and share your knowledge and experience. Some of our products and services may not be available in certain countries due to legal restrictions. It is up to you to inform yourself about any regulatory restrictions that apply to the country in which you reside. For this reason, the information on this website does not constitute an advertisement or offer to sell our products or services if local laws do not allow their advertising or sale. Emails are stored on our internal standard contact systems, which are secure and cannot be retrieved by external parties. We store this information to identify trends and for the purposes set out in the Communications Monitoring section, if necessary to comply with legal obligations and for our legitimate interests. For more information on the criteria we use to determine our retention periods, please see below. The privacy policy, together with the brochure “Use of my personal data” (1.66 MB), contains details on how we may use your data, the legal bases we rely on to carry out this processing and with whom we may share your personal data. For example, in the case of credit account applications, such as loans and bank accounts, we may share your information with a reputable credit reference agency to process your application. At Santander UK, it is not enough to deliver on our commitments. Our job is to help the bank and our colleagues go above and beyond and make sure we always do the right thing, because ethics and good conduct are the starting points of what we do.

With us, you will have the opportunity to grow and grow in one of the UK`s leading banks. This Privacy Policy does not constitute a legally binding contract between Santander and users of our website or online services. Please read this carefully. It is important that you read the following information before using this website, as it explains certain legal, regulatory and other issues that you should be aware of when reviewing the content of this website. By using this website, you agree to be bound by these Terms of Use. The purpose of the website is to inform about our products and services. The information contained on the Website is not intended to be an offer to sell by us and does not constitute a solicitation or solicitation to buy any product or service. Nothing on the Website constitutes investment, legal, tax or other advice and may not be relied upon as a basis for any investment or other decision. Certain hyperlinks on this website may direct you to websites that are not under the control of Santander UK plc. If you enable them, you can leave the website santander.co.uk. These links are provided solely as a convenience to you and do not constitute an endorsement or recommendation by Santander UK plc.

3. Where necessary to comply with a legal obligation, such as: For more information on online security, see santander.co.uk/securitycentre b) To comply with legal and regulatory requirements and related disclosures In some cases, your personal data may be transferred outside the United Kingdom and the European Economic Area. While some countries have adequate protection of personal data under applicable law, additional measures are required in other countries to ensure that adequate safeguards are in place to protect your personal data. These include the imposition of contractual obligations to ensure that these guarantees are made, or the recipient`s obligation to sign or be certified an “international framework” for the protection of personal data. For more information, see our brochure “Use of my personal data” (1.66 MB). b) If, at your request, we process special categories of personal data about you (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning your health, sex life or sexual orientation); and No third party is permitted to link any other website to this website without our prior written consent. The USA PATRIOT Act 2001 (Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruction Terrorism) was passed in October 2001. It contains a number of provisions aimed at combating money laundering and terrorist financing. If you apply for an online account, before entering personal data in the online form, we will tell you how your data will be used in our privacy policy for that account, in the brochure “Use of my personal data” (1.66 MB) and sometimes in the relevant terms and conditions. You will be asked to confirm that you have read them and you will be asked to agree to our terms and conditions before your request can be processed. Subject to applicable data protection laws, we may disclose your personal data: In some cases, we may use automated processing and decision-making to decide which of our other products or services may be right for you, as well as to create a personalised price for insurance products to provide an indication of price before making a claim (please note publicly available information about you).

and information about you from third-party data sources such as, credit reference agencies, is also used to give you an indication of the price). The personalized price will be presented to you in marketing communications and contacts with Santander that may be suitable. We will look at the types of accounts you already have with us, as well as your age if this is relevant to the product we think may be of interest to you. We also conduct behavioral assessments, including reviewing the accounts and products you already have with us and how they are being used, such as account turnover, arrears, and other signs of financial hardship. When searches are conducted from publicly available data sources and credit reporting agencies, those searches may appear in your credit report, but they do not affect your ability to obtain credit. (a) For good corporate governance, accounting and the administration and auditing of our business; We will let you know if the provision of certain personal data is optional, even if we ask for your consent to the processing.

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