Booking was a complete nightmare. Some amenities listed in the contract are not accessible during our stay, such as beach access from the property. We paid specifically for this location as it is right on the beach with direct access to a NO DRIVE beach. Pray for fair compensation for this enormous inconvenience. We were offered $34 of our total paid, $842 for 2 nights. Remember that you do not have access to the beach from the property! We are told to go to a public place! Our worries and disappointments were constantly ignored and set on fire. We are so upset with how our trip went and how Airbnb and ownership handled our issues. Make sure you read the fine print on BOTH contracts (airbnb and accommodation) before committing to a contract. Ask all questions before payment and have them put in writing. This will be a valuable lesson for us. Never again.
She also lied in her review. She called the police, had to let me through the courts, etc., all this is completely crazy when I paid in advance weeks before check-in all month and she was angry to avenge me for complaining and wouldn`t give her money for extra things (she even turned off the wifi in the house, Because she refused to write him a good review, she said she needed to get more bookings!). The complaints I`ve had are legitimate – not the “wacky whims” of this worst host in the world who is biased and takes revenge on me because she assumes I`m a spoiled American because I have normal standards or work facilities, usable parking (which she wasn`t) and cleanliness – wrote (who also lies on airbnb that she is the owner, so that not all guests have full rights if they stay as you would if it is a professional host, she is the property manager NOT OWNER). Book only with a credit or debit card on the owner`s website. If a host asks you to pay by cash, wire transfer, wire transfer, or Venmo outside of the Airbnb or Vrbo website or app, it`s probably a scam. I booked a 5 day stay in unit 105 and can`t end up sleeping the whole first night. The bathtub is so dirty, you can`t take a bath, the window air conditioner is old and makes a lot of noise. I was stacked in the unit, email the host, he didn`t care. I sent the photos and videos to Airbnb and called 3 people, all they did was create a case and send it to a group. I have very bad experiences with airbnb, I asked for a full refund of 4 days, this unit has no value for me.
Maybe I`ll get used to living in the California Bay Area at night, the air conditioning doesn`t work even in cool weather. So disappointed with #airbnb. Will never use again We followed government regulations. No travel. In the meantime, we try to keep our children safe and healthy. In the end, they don`t have holidays or Christmas presents. Because of these ridiculous “service fees” (which we didn`t receive) and cancellation fees Before you book anything, take a close look at the URL you`re on. There are several fraudulent sites that look like the original, but they don`t.
Before booking, make sure that you are actually on www.airbnb.com country-specific URL, such as es.airbnb.com or it.airbnb.com when accessing the website abroad. We stayed in a seedy Airbnb that had a lot of broken items and furniture that almost cost us an accident. After that, the host charged us for the damage. Airbnb let us pay the costs of the damage even though we didn`t do any damage and we even reported all the damage to the host when we arrived. Airbnb didn`t even check the evidence we had for this communication. They closed the ticket and then reopened it to charge us a big chunk of the money. THIEVES! Products used:I Use Airbnb as a host and guest and their customer service is horrible. If you are reading this, dear friends, this situation is a farce.
Please help me by reporting this list to get it deleted. It violates many Airbnb policies, it`s also a scam if the host pretends to be the owner and constantly asks for money outside of airbnb and threatens to write bad reviews if you don`t write a good review (I don`t know where this kind of behavior is acceptable except on airbnb). ** must not be on Airbnb. This is not a standard in which I have stayed in any country in 11 years and the host lies and violates all ethical laws and practices. Airbnb employees violate their own code of conduct and the LAW with this horrific behavior and abuse on my part as a guest. The amount of nightmares piling up against Airbnb that I see online and on Twitter is horrible since they outsourced their service overseas. I booked two Oversees seats. Upon arrival, the place smells dirty, smells of musty and mold. I stayed overnight because it was late. Left in the morning, found another Airbnb.
Contacted airbnb with a detailed explanation, more than 50 photos and videos of the place. I shot a lot of time. The place was healthy and dangerous. My family and I started coughing the night we were there. At first, I was told that I would receive a full refund. Then they changed their position. I recorded the conversation and kept all the messages for my lawyer for a trial. Friends and I met for an event we attend every year. Instead of being spread out into separate hotels, we decided to spend $1030 on a condominium. I booked the trip six weeks in advance. The week before the event, Hurricane Ian occurred and my destination was flooded over the weekend. Of course, I cancelled the trip and tried to get my money back.
As others have learned, the host and customer service kept bouncing me back. The host only reimbursed me $160 and the company stubbornly sided with them. They stole $870 from us, we never set foot within 10 miles of the target. Absolutely ridiculous, do not use this service! To make matters worse after this hell sojourn with a rude, mean, and useless host who would tell me she`s never had such complaints before (uh, yes, where she`s brand new to airbnb) and wouldn`t do anything. After 2 weeks, she wrote a review about the lies that I didn`t pay or stayed free during my week of unpaid stay? Twice in the review, I used too much electricity (she asked for more money outside of airbnb to pay utilities, also asked me 120 euros to check in early in cash in person, violations of Airbnbs to collect money outside and try to scam people like that when Airbnbs include all this, I have been host and guest since 2011, Not like she joined only 3 months ago. The support for weeks gave me the trick, rehearsing like robots. The review holds even when I ask why I can`t respond to the vile review on my page, they ignore me!! They let that person who is lying, violating laws and all Airbnb standards and policies maintain their ownership and stay on airbnb. All of this is illegal, so I`m working on a legal case that they`re going to pay for. I also asked for a refund for the week the host was paid for as they lie twice in a public review on my profile that I didn`t pay for my weekly stay!! Airbnb is a marketplace where people can list or find listings around the world. People list their houses or apartments online, and people rent them out for a given price and time.
The company was founded in 2008 in San Francisco, California, and today has users and listings in more than 65,000 cities in more than 190 countries. Power outages last for hours and sweat with my children.